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Hospedia, our bedside system

All patients can use the Hospedia bedside system. ItÎÚÑ»´«Ã½ simple to use, allowing you to make phone calls, watch films, and access basic internet services.

Prices

Outbound calls:

  • Free, but mobile calls are limited to 2 minutes.
  • ThereÎÚÑ»´«Ã½ no limit to the number of calls you can make.

Landline calls:

  • Free for calls to 01, 02, and 03 numbers.
  • Unlimited calls.

Mobile calls:

  • Free but capped at 2 minutes per call.

Inbound calls:

  • If a relative calls, they will be charged 13p per minute.
  • The callerÎÚÑ»´«Ã½ network may charge up to 78p per minute.
  • Hospedia receives 13p per minute.

Free radio services

You can listen to these radio stations for free:

  • BBC Radio 1
  • BBC Radio 2
  • BBC Radio 3
  • BBC Radio 4

TV services

Channels 1-5 are free every day from 6am to 12pm. No registration is needed.

Prices

After 12pm, additional TV services are available for payment, including on-demand content.

  • TV only:
    • 1 day: £7.90
    • 3 days: £19.90
    • 7 days: £34.90
  • TV + movies and more:
    • 1 day: £9.90
    • 3 days: £24.90
    • 7 days: £39.90
    • 14 days: £49.90
    • 30 days: £59.90
  • TNT sport:
    • 1 day: £10.90
    • 3 days: £25.90
  • Audiobooks:
    • 1 day: £5.00
    • 3 days: £10.00
    • 5 days: £15.00
    • 7 days: £17.50

Important information

  • International calls cannot be made from the Hospedia system. For international calls, please use a payphone in the main concourse.
  • Family members overseas can call our customer care centre on 0345 414 1234, and we can help transfer the call to your bedside.

Payment information

Payment locations

  • Near Ward A3
  • Main concourse
  • C and D lifts, Level 2
  • Rosie, Level 2 (between Rosie Hospital and ATC)
  • Near Ward L

Paying by credit card

Pick up the phone and press the customer care icon on the screen. A team member will assist you. If you need to buy credit, call 0345 414 1234.